How Do Casinos Support Responsible Gambling?

How Do Casinos Support Responsible Gambling?

Sites like have a social responsibility towards their users. This responsibility is called Responsible Gambling. While some people think that gamblers are the ones responsible for their behavior, casinos have a role to play, which we shall discuss today.



Many casinos have a self-regulating mechanism. It means that a user or player can set a limit to how much money they can deposit or lose at a given time. 


Typically, players can set a loss limit for:


  • Daily basis;

  • Weekly basis.


For example, a player can set a loss limit of $100 daily in their casino account. If they lose $100 in a day, the casino website will no longer allow them to play till 24 hours have passed. 


Some casinos have a program where a player can set a limit based on hours per day. Should a gambler choose to be limited to two hours of gambling per day, the online system will notify you that the time is up. From here, the gambler can no longer place bets.


There are also casinos that offer what is called a self-exclusion program. In this case, the gambling site will ask the player for their personal details and email address. From here, this user can no longer sign up for an account in the casino.


Finally, some exclusions are based on deposit limits. Some casinos do not allow players to deposit more than this limit. It prevents them from depositing money they would otherwise use for more important matters.


Staff Training

Some online casino sites take it a step further. They train staff members to detect potential gambling problems based on a customer's behavior. They use data to determine if a user has a potential gambling addiction.


For example, the staff would analyze how many hours a gambler typically plays. They can also analyze how much a player loses, on average, every month.


Once they have tagged a user as a problem gambler, they would contact them and provide support. They will also make suggestions to the player who to reach out to, such as Gamble Aware or other organizations that help gamblers deal with their addiction.


If a player refuses to acknowledge the problem, the casino has the prerogative to put them on an exclusion list. Online casinos, like land-based ones, can also deny services to this user.


Advertising Policies

Casinos only advertise on websites intended for adults. It is why you would typically see casino ads on nude-oriented websites.


For television and radio, casinos can only advertise at a time when minors are typically already asleep. They only advertise at night or in the wee hours of the morning.


In addition, online casinos do not accept minors in their list of players. They require identification cards from registrants to prove that they are adults.


Research Funding

Casinos are also supportive of research. It is not unusual for casino businesses to provide financial aid or grants to academic institutions that aim to understand gambling more. For example, they would donate a hefty sum for studies that involve gambling addiction and how to cure it. 


Final Thoughts

Gambling can be an addictive pastime. The problem is that people who are addicted to gambling lose a lot of money — money that they could have used on things that matter, such as house rent, car amortization, etc.


The good news is that many gambling facilities are active in this area. They cooperate with third-party organizations like Gamble Aware. They also have internal measures that determine gambling addiction, and they limit what a gambler can do on their website if they deem that the player has an addiction.